Frequently Asked Questions: Pool Table Services & Game Room Guides

We are located at 1581 Boston Post Road in Milford, Connecticut.

• Google Maps
• Apple Maps

We are primarily a retail game room store and showroom. We specialize in selling and servicing game room equipment (pool tables, cues, arcade machines) for your home. While we are not a traditional pool hall for hourly play, we have display tables available for testing equipment.

Yes, we provide professional pool table moving services throughout Connecticut and surrounding areas. We specialize in safely disassembling, transporting, and reassembling slate pool tables to ensure they remain level and damage-free.

No. We strongly advise against moving a slate pool table in one piece. Doing so can crack the slate, pop the seams, warp the frame, or break the legs. Proper moving requires disassembling the rails, felt, and slate, transporting them in a crate or padded van, and re-leveling the table at the new location.

Yes, we offer pool table leveling services. If your balls are rolling to one side or the table wobbles, we can adjust the legs and re-shim the slate to ensure a perfectly flat playing surface.

You likely need pool table refelting if you notice tears in the cloth, significant "ball burns" (white marks), loose fabric near the pockets, or if the ball roll has become slow or unpredictable. We offer professional refelting services with various color options to match your room.

This usually means you have "dead rails," caused by the rubber bumpers drying out or rotting over time. We can perform a complete rail cushion replacement to restore the proper bounce and speed to your table.

Yes, we offer cue repair services, including cue tip replacement, ferrule repair, and shaft conditioning. Whether you have a mushroomed tip or need a new ferrule, our shop can restore your cue to playing condition.

To play comfortably using a standard 57”-58" cue, you generally need:

• 7-Foot Table: Minimum room size of 13' x 16'
• 8-Foot Table: Minimum room size of 13' 6" x 17'
• 9-Foot Table: Minimum room size of 14' x 18'

Note: If your room is slightly smaller, we sell shorter "troubleshooter" cues for tight shots.

Yes, we frequently carry inventory of high-quality used pool tables. Our pre-owned selection often includes reputable brands like Brunswick, Olhausen, and Valley. Inventory changes weekly, so we recommend visiting our Milford showroom or calling us to check current availability.

Encore Billiards & Game Room specializes in retro gaming. We sell authentic pinball machines (both new Stern Pinball models and vintage restorations) and classic arcade cabinets (like Pac-Man, Golden Tee, and multicade systems) for home game rooms.

Yes! We encourage you to visit our Milford showroom to play-test our pinball machines and arcade cabinets. There is no better way to judge the flipper response, screen quality, and button feel than playing a few games in person.

No, we do not offer repair services for pinball machines and arcade games. However, if you contact us, we can point you in the right direction.

Yes, we are a full-service dart store. We stock steel tip and soft tip darts, bristle dartboards, cabinets, flights, and shafts. We carry top brands and can help you select the right weight and grip for your throwing style.

Yes, unlike buying online, our store allows you to hold and test different dart barrels, shafts, and flights. Finding the perfect grip and balance is a personal preference, and we have a practice board available for you to throw a few darts to find your match.

Slate tables are the industry standard for durability and a perfectly flat playing surface; they do not warp over time. Wood bed (or "slatron") tables are cheaper and lighter but will warp eventually and cannot be leveled as precisely. We highly recommend slate for any serious home game room.

Seeing a table in person allows you to inspect the build quality, joinery, and finish that photos often hide. You can see the difference between genuine slate and wood beds, lean on the rails to test stability, and see the actual size of the furniture to ensure it fits your vision.

Yes, we have a complete design center in our showroom with physical wood samples and cloth swatches. Online colors can be deceiving, so we recommend bringing paint chips, flooring samples, or fabric swatches from your home to match them perfectly with our displays.

Absolutely. Our staff are game room layout experts. Bring your blueprints, sketches, or room dimensions to the store, and we can help you map out the best placement for tables, lighting, and furniture to ensure comfortable playability and flow.

We occasionally purchase high-quality used tables, depending on the brand, condition, and our current inventory needs. If you are looking to sell, please contact us with photos and details (brand, size, age) for an assessment.

Yes, we sell varying sizes of shuffleboard tables for home use, typically ranging from 9 feet to 22 feet. We also carry shuffleboard wax, silicone spray, and weights (pucks). Also, check out Skeech!

Yes, we carry a selection of air hockey and bubble hockey tables for home game rooms. Unlike lightweight toy store versions, our tables are built for durability and fast-paced action, ensuring they remain stable during vigorous play.

Yes, we stock high-quality foosball tables. We recommend tables with counterbalanced men, solid rods, and heavy cabinets to ensure the table stays level and doesn't slide around during intense matches.

Yes, we sell Table Tennis tables for both indoor and outdoor use. Whether you need a competition-ready surface or a family-friendly table that folds for storage, we have options to fit your space.

We offer a wide range of outdoor games to upgrade your backyard, including Outdoor Pool tables, Outdoor Table Tennis, Cornhole, Bocce, and Horseshoes. We also stock "giant" yard games like Giant 4-In-A-Row, Giant Tumbling Tower, and Outdoor Tic-Tac-Toe.

Yes. Many people are surprised that high-quality outdoor pool tables exist! We often have outdoor-rated tables on display so you can feel the weather-resistant materials and see how they differ from standard indoor furniture.

Yes, we offer a variety of furniture to complete your entertainment space, including Bars, Bar Stools, and Spectator Chairs. We also carry specialized Card Tables, Bridge Tables, and general Game Room Furniture designed to match your game tables.

Yes, we have a variety of game room furniture on our floor. We highly recommend coming in to "sit-test" our bar stools and spectator chairs to ensure they offer the right height and comfort level for your specific tables and counters.

Yes, we specialize in Decor & Lighting to give your room the authentic billiard hall feel. We sell billiard lights (to hang over your table), neon signs, and other wall decor to help you style the perfect man cave or family game room.

Yes, we carry classic arcade favorites like Skee-Ball and Basketball arcade machines. These are perfect for active families and can be great centerpieces for a larger game room alongside your pool table.

Yes, we provide Commercial Furniture suitable for high-traffic venues like bars, restaurants, and break rooms. Contact us to discuss bulk orders or durable seating options for your business.